• Alexandria, VA, USA
  • Full Time

Unissant, Inc. is an innovative solutions development and consulting company committed to delivering simplicity through innovation. We meet this commitment by delivering state-of-the-art enterprise computing and processing solutions to both government and commercial clients.  Our workforce continually strives to advance y(our) collective intellect through collaborative fortitude, and we are looking for further talent to join that effort! To learn more about our exciting organization, please visit us at www.unissant.com 

Unissant is looking for a senior Business Analyst / Project Coordinator in support of a DoD program. This position understands the work processes of assigned business areas, and collects user requirements and translates them into well-engineered, tested, and deployed business application solutions. Responsibilities include business analysis, data validation, project coordination, quality assurance, and documentation. Also supports help desk activities for Tier 1 tickets. Works independently with limited work direction.

Please speak to the relevancy of your work experience in your cover letter.


Essential Duties and Responsibilities:

  • Support Operations & Maintenance (O&M) effort for a PeopleSoft Human Capital Management (HCM) system.
  • Work closely with senior-level government clients to define business requirements and develop functional solutions
  • Refine high-level requirements into detailed, development-ready user stories
  • Conduct gap analysis between delivered functionality and client requirements and recommends solutions
  • Work closely with development team to ensure requested capabilities can be achieved
  • Work independently on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendation or decisions
  • Intense research into complex data/information manipulation. Recognizes and acts on inconsistencies in data or results and escalates unusual problems
  • Provide help desk customer service support. Resolve Tier 1 tickets, escalate Tier 2 and Tier 3 tickets
  • Performs system, interface, and performance testing
  • Utilizes quality control and testing tools
  • Provides coordination and training to stakeholders and end users
  • Creates and updates project documentation
  • Updates project schedules


  • Bachelor's Degree is required. Preferred field of study in Computer Science, Information Technology, Information Systems, Operations Management or highly related field of study.

Work Experience:

  • Minimum of seven years business analysis experience in a lead role required, preferably on O&M projects
  • Minimum of two years' experience with client facing consulting engagements
  • Minimum of two years' experience with project coordination with updating project schedules.
  • Knowledge of Military Manpower is highly desirable
  • Help desk support experience desired
  • Experience with PeopleSoft applications is a plus

Job Skills:

  • Enthusiastic, proactive, positive attitude with good listening skills and high integrity
  • Excellent organizational skills, strong attention to detail and ability to effectively manage multiple tasks assigned
  • Able to work closely with Subject Matter Experts and stakeholders to develop requirements and/or user stories
  • Able to perform functions to improve application quality and / or coordinate technical responses to user assistance requests
  • Work as an integrated member of the project team

Certificates, Licenses and Registrations:

  • Must have active Secret clearance or higher
  • PMP certification desirable

Communication Skills:

  • Excellent verbal and written skills, ability to present ideas and comfortable interfacing with client and team members
  • Ability to write clear and concise content in a highly confidential manner


  • Willing to travel occasionally as needed (up to 10%).

Environmental Requirements:

  • Mainly sedentary; in an office environment.  May be required to lift up to ten (10) pounds
  • Flexible in working extended hours


The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.  Unissant management reserves the right to modify, add, or remove duties and to assign other duties as necessary.  In addition, where applicable and available, reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions of this position.

Please note:  Candidate(s) will be required to go through pre-employment screening. 


Unissant, Inc. is a proud Equal Opportunity Employer! (EOE; M/F/D/V)

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